We partner with multiple sustainable brands that ship directly from their own locations. This means shipping destinations may vary depending on the product. You can see the available shipping countries on each product page or at checkout.

Delivery times depend on the brand and their location. Most orders within Europe arrive within a few business days. You’ll find all shipping information on the product page.

Shipping costs are set individually by each brand, since all products are shipped directly from their own facilities. If you order from multiple brands, separate shipping costs may apply.

Some brands offer free shipping or special promotions. You can find this information directly on the product page.

Since products are shipped directly by our partner brands, returns are handled individually by each seller. If you need help, feel free to contact us and we’ll guide you through the process.

Return periods may vary depending on the brand. You can find the exact return policy on the product page in the shipping information section.

In most cases, return shipping costs are covered by the customer. This helps reduce unnecessary returns and encourages more conscious consumption.

Some brands offer free returns – you can find this information in the product description under the shipping information section.

Yes. All products on our platform are 100% vegan and cruelty-free. We only work with brands that align with our values.

We carefully select our partners based on materials, production processes, and transparency. Our goal is to offer only brands that meet high sustainability standards.

Sizing may vary between brands. You’ll find size guidance and product-specific information on each product page.

By shopping at NEW WORLD GUARDIANS, you choose sustainable, vegan, and cruelty-free products from carefully selected brands and our own collections. Every purchase is handled with transparency and environmental responsibility. At the same time, you directly support impactful aid projects and become part of a community driving positive change.

Every purchase contributes to meaningful aid projects. For partner brands, 5–10% is donated. For NEW WORLD GUARDIANS products, 10% of the revenue supports our initiatives.

We collaborate with carefully selected initiatives that support people, animals, and the planet. You can explore all projects on our Aid Projects page.

Being a Guardian means joining a community committed to sustainability, compassion, and positive change. With every purchase, you actively support this mission and gain access to exclusive benefits.

Our NFTs are digital collectibles that connect you more deeply with our community and unlock exclusive benefits.

With an account, you can track orders, manage your purchases, and enjoy a faster checkout experience.

Please contact us as soon as possible. We’ll do our best to assist you, but changes cannot always be guaranteed once the order is being processed.

Invoices are sent directly by the individual sellers via email. If your order includes multiple brands, you will receive separate invoices.

By subscribing to our newsletter, you’ll receive exclusive discounts, early access to new product releases, and inspiring updates from our aid projects. It’s the best way to stay connected with NEW WORLD GUARDIANS and be the first to hear about special launches and events. You can unsubscribe at any time.

If you couldn’t find the answer you’re looking for, feel free to contact us via our contact form or email us at support@newworldguardians.com. You can also check our Terms & Conditions for more information. We’re always happy to help.